Assistant Manager
2 weeks ago
Hyatt is a place of learning – similar to a university. The company offers many opportunities for professional and personal growth.
Join us as we care for people so they can be their best We believe that being your best means being your true self – engaged, fulfilled, and ready to take on the world.
Hyatt Place Kuala Lumpur, Bukit Jalil, is the first Hyatt Place hotel in Malaysia. Located in an affluent suburb within Kuala Lumpur's southern corridor, the hotel features 250 guestrooms, a three-meal restaurant, large ballroom, 4 meeting rooms, flexible event space, rooftop restaurant, fitness centre, and sky pool.
We are currently seeking an Assistant Manager - Engineering to join our team. This role reports to the Maintenance & Security Manager. Due to work permit restrictions, applications are only open to Malaysian Citizens and Permanent Residents of Malaysia.
Responsibilities- Customer Service: Handle guest and internal customer complaints and inquiries courteously and efficiently, ensuring satisfactory resolution. Assist with host duties as needed. Maintain positive interactions with guests and colleagues.
- Operational: Supervise maintenance staff closely, ensuring duties are performed according to hotel policies, procedures, and laws. Collaborate with other departments. Complete maintenance requests promptly with high-quality results. Monitor safety conditions and conduct patrols. Coordinate preventive maintenance with Housekeeping. Manage maintenance and energy expenses. Conduct safety incident reports and daily briefings.
- Personnel: Oversee punctuality and appearance of staff, motivate performance, and support Hyatt's strategic initiatives. Ensure staff adhere to grooming and conduct standards.
- Other Duties: Attend training and meetings, complete onboarding and learning activities, understand statutory legislation, and be familiar with hotel safety systems. Represent the hotel professionally and maintain good relationships with industry partners. Adhere to hotel policies and maintain personal grooming standards. Adapt to industry and hotel changes. Perform any other duties as assigned.
- Education: Diploma in Mechanical, Electrical, Civil, or related Engineering discipline.
- Experience: 3–5 years in engineering, maintenance, or facilities management, preferably in hospitality.
- Technical Skills: Knowledge of HVAC, electrical, plumbing, fire safety, and BMS. Familiarity with preventive maintenance and energy conservation. Ability to interpret technical drawings.
- Certifications (preferred): CEM, OSHA, Electrical Wireman License, or similar.
- Leadership: Experience supervising teams, strong decision-making skills.
- Communication: Effective verbal and written skills, proficient in Microsoft Office, CMMS, AutoCAD.
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