Implementation Testing Engineer

We are looking to hire a highly skilled Implementation Testing Engineer to join our dynamic team. The ideal candidate will play a crucial role in ensuring the successful implementation and testing of our software solutions. The candidate should have a strong background in both implementation and testing methodologies to guarantee the delivery of high-quality products to our clients.

Responsibilities:

1. Participate in project planning and provide input on testing requirements, risks, and timelines.
2. Create and maintain test documentation, including test plans, test cases, and test reports.
3. Develop and maintain a strong understanding of the software product and its functionality, including customization and integration according to the final signed and baselined scope with the customer.
4. Collaborate with project stakeholders, including developers, implementation team, project managers, and business analysts, to identify and document test cases.
5. Develop and execute test plans and test cases to ensure software products meet the requirements and needs of end-users.
6. Execute test cases, track and report defects, and work with development teams to ensure timely resolution of defects.
7. Conduct end-to-end testing for customer software/solutions submitted to the customer based on project signed scope and customer profile.
8. Conduct full setup certification and assurance of readiness before the customer's team engages in the solution testing and acceptance, covering all exceptional test cases identified during the requirements detailing workshop with the customer.
9. Manage the entire testing phase with the customer's SIT and UAT team members, attend to queries and clarifications, report and track on customer-reported issues, bugs, or CRs, and align it with PO, SID team, and PM.
10. Ensure proper tracking and reporting on daily/weekly status during the testing phase, aligned with the PM and PO for reflecting in the weekly reporting to the customer.
11. Monitor, assist, and support customers during test case execution, defects tracking, and internal reporting, following up with the development team.
12. Conduct necessary testing and verification on all resolved bugs prior to submission in the customer release.
13. Conduct post-release update deployment and run a sanity check to ensure the setup is ready for the customer team to resume testing with no new or reopened bugs or issues.
14. Create and maintain, in coordination with the implementation team, the non-functional testing that covers performance, security, and penetration as well as technical testing (DR Drill, BCT, etc.).
15. Ensure that all testing activities are performed in accordance with established testing standards, methodologies, and procedures.
16. Maintain and improve corporate quality controls and testing plans in alignment with the PMO and Group Operations team.
17. Coach and orient new implementation testers, preparing them to expand and join new countries and projects in the future.
18. Perform any other duties related to the position as assigned by the concerned management.

Requirements:

1. Strong experience in web functional testing covering requirement gathering and analysis, functional studies, estimations, test design, test planning, quality reviews, manual testing, automation testing, API testing, defect management, and reporting.
2. Experience in security testing tools is a plus.
3. Knowledge of STLC and test process phases.
4. Knowledge and concepts in faults and test cases and scenarios priority.
5. Excellent banking experience with field practice on payments from both customer experience, operations, and end-to-end payment execution lifecycle.
6. Knowledge of payments of all types including SWIFT, MI Payments, Cross-Border Corridors, and Remittance Management.
7. Understanding of SWIFT, SWIFT GPI, SWIFT-Go, SWIFT Pre-validation, SWIFT CBPR+, SWIFT APIs, and future roadmap of SWIFT to market.
8. Experience with multiple payments-related project implementations with banks, FIs, and/or PSPs in the MENA region (GCC and tier 1 banks projects are preferred).
9. Excellent verbal, written, and interpersonal skills in English.
10. Attention to detail.
11. Excellent team player.
12. Excellent organizational and time management skills.
13. Sharp analytical, problem-solving, and research skills.
14. Background in software development is preferred.