Field Service Coordinator

1 month ago


Al Ahmadi Kuwait Linked4HR Human Resources Consultancies LLC Full time
We are looking for Field Service Coordinator (Wireline Logging) for an Oilfield Services company to be based in Kuwait.

Position Overview: The Field Service Coordinator is responsible in performing CSAT (Quality of Service) analysis [Verbatim Categorization & Case research] on agent /team/program level and provide written/verbal feedback [CSAT & Quality Monitoring] to agents and tracking agents performance on all completed monitoring sessions. This position requires working long hours when needed and the ability to effectively handle challenging situations. Responsibilities: Responsible and accountable for overall service quality by implementing plans and processes to improve the service quality indicators. Coordinate the efforts of operations and maintenance staff and enforce policies and standards set by the wireline operational organization. Ensure implementations of systems to support the improvement of Service Quality and Delivery. Communicate country's standards for KPIs (Key Performance Indicators) and define service quality improvement action plans geared to enhance safety, quality & efficiency both at the wellsite and the field locations. Formulate and implement plans to rationalize existing equipment to the standards. Systematic monitoring and implementation of the system that will ensure that: * All failures are entered, followed-up and closed, * All assets/equipment are available and reconciled with physical count, * Usage of Preventive Maintenance procedures and follow-up. Participate in the Operations audit process and responsible for closure of the audit action items. Maintain quality reports at agent /team/program level. Provide written/verbal feedback [CSAT & Quality Monitoring] to agents and tracking agents performance on all completed monitoring sessions. Perform CSAT (Quality of Service) analysis [Verbatim Categorization & Case research] on agent /team/program level. Know & understand operational KPIs, ability to drive them through Quality. Active participation in internal and external calibrations. Preparing training materials for buzz sessions, quality breaks. Conducting Quality breaks, buzz sessions, up trainings and agent round tables. Encourage the HSE culture over the personnel working in the base. Ensure that all radioactive sources are current and accounted for and that wipe tests are up to date as per local regulations. Adherence to Company policies. Regularly visit locations to review progress on technical issues. Provide support in the field when is needed. Qualifications: Bachelors degree in engineering or related field. Minimum 8 years working experience as Field Engineer. Strong knowledge of Open and Cased Hole Services. Excellent communication skills & able to conduct meetings with large amount of attenders. Good organizational & computer skills (Microsoft Office). Able to trouble shoot tools and equipment problems involving the manufacturer when needed. Should be able manage time and resources through prioritization of tasks given.


  • Field Engineer

    1 month ago


    Ahmadi, Kuwait Linked4HR Full time

    Bachelor's degree in engineering, preferably in Petroleum Engineering or a related field.4 to 6 years of relevant working experience in a similar position.Experience in an oil and gas services company is preferred.Strong technical knowledge of Wireline, Well Testing, and Wellhead Services operations.Excellent problem-solving skills and the ability to...


  • Kuwait City Halian Full time

    Bachelor's degree in Computer Science, Information Security, or a related field. relevant certificates.Proven experience as a Security Services Coordinator or similar role, with a strong background in managing security services and implementing security measures.In-depth knowledge of Splunk SIEM and MSS, including log and correlation analysis and...

  • Field Engineer

    1 month ago


    Ahmadi, Kuwait Linked4HR Full time

    Open Position: Personal Banker, Banca & Wealth (Banking Industry) One of the reputable Banks in Malaysia is looking for Personal Banker, Banca & Wealth to join them in the following states:JohorMelakaKedahKuala LumpurPenangPerakSabahSarawakSelangor Key responsibilities include:Build and maintain a close relationship with banking customers through effective...


  • Al Jahra, Kuwait American International University, Kuwait Full time

    Develop, implement, and monitor ITIL processes to streamline service delivery.Ensure that ITSM processes are aligned with the evolving needs of the business.Lead the management, communication, escalation, and resolution of critical incidents.Drive service improvement activities to enhance the overall quality of IT services.Serve as an escalation point for...

  • HR Coordinator

    2 weeks ago


    Ahmadi, Kuwait UNITED STEEL INDUSTRIAL CO. Full time

    Conduct comprehensive orientation sessions for new hires, ensuring a smooth integration into the Kuwait Steel work culture.Coordinate with different departments to facilitate the setup of workstations, IT requirements, and necessary documentation for new employees.Oversee the creation and maintenance of onboarding materials and documentation.Plan and execute...


  • Ahmadi, Kuwait BRUNEL Full time

    High School Diploma or equivalent; Associates Degree in a related field preferred;Minimum 5 years’ experience in Oil Field Services or related field;Knowledge of Computerized Maintenance Management Systems (CMMS);Strong knowledge of mechanical systems and components;Excellent problem solving skills with ability to troubleshoot complex mechanical...


  • Kuwait City Oil and Gas Job Search Ltd Full time

    The Drilling Material Coordinator will be responsible for coordinating the supply of materials and services to the project site;This includes managing inventory, scheduling shipments, and liaising with suppliers;The successful candidate will also be responsible for maintaining accurate records of all materials and services received;They will ensure that all...


  • Kuwait City CACI Full time

    ob DescriptionCACI seeks a talented Field Service Representative to join our Advanced Solutions Group, within the National Security and Innovative Solutions Sector. We enable national security missions through creation and delivery of innovative, technology-centric solutions that provide decision advantage to our customers. Our client engagement processes,...


  • Kuwait City Indianinkuwait Full time

    Analytical Skills: They’re like detectives in the technical world, and as a result, they need to analyze situations swiftly, understand complex systems, and figure out the root cause of issues.Technical Expertise: Whether it’s electrical, mechanical, or software, the technical knowledge and expertise of a field service engineer must be...


  • Ahmadi, Kuwait Linked4HR Full time

    Perform daily routine accounting activities, including accounts receivable, accounts payable, general ledger, and financial closing and consolidation.Manage asset, liability, and capital account entries by compiling and analyzing account information.Summarize and prepare financial status and transactions reports, including a profit and loss statement, and...

  • Field Operator III

    3 weeks ago


    Al Jahra, Kuwait Oil and Gas Job Search Ltd Full time

    Prepare accurate tickets, job reports, time sheets, and other administrative forms as required.Assist in job safety analysis, job coordination and job installation with WFT supervisor and customer on location.Verify all necessary equipment and supplies are on location and in proper working condition.Perform all duties of a SES Service Technician II.Learn the...


  • Kuwait City Deepcell Full time

    Support new product development through alpha and beta testsCoordinate new installations of commercial and in-development products, including facility inspections and instrument validationIdentify, document, and communicate customer issues; complaints or concerns to managementCreate and maintain positive working relationships with customers to manage...

  • Admin Coordinator

    2 days ago


    Kuwait Gadget Express Full time

    Job Summary Coordination with workshop and facility team for work schedule. Coordinate with PL to meet their requirments related Workshop and Facility Handling and coordination with all compnay vehicle user for routine maintenance coordinate with rental company about rental vehicle issue. Enusre all the vehicles ara equipped with IVMS as aer QHSE police...


  • Al Jahra, Kuwait American International University, Kuwait Full time

    Coordinate with AIU attorneys in providing information and necessary documentation for ongoing litigations.Assist in preparing pre-trial documents.Assist various university departments in reviewing low-impact service contracts before signing to protect AIU interests.Ensure all contracts' clauses are being adhered to by external parties.Perform legal...

  • Admin Coordinator

    3 days ago


    Kuwait Gadget Express Full time

    Job ResponsibilitiesCoordinate with workshop and facility team to organize work schedules.Collaborate with PL to fulfill Workshop and Facility requirements.Manage and coordinate with all company vehicle users for regular maintenance and liaise with rental companies regarding vehicle rentals.Ensure all vehicles are equipped with IVMS as per QHSE regulations...

  • Project coordinator

    1 month ago


    Kuwait City LEAP Full time

    Project coordinator, under the following conditions:Application is available for females.One year experience in a related field.Fluency in Arabic and English.Application is available for Arab nationalities.Web and applications domain knowledge.


  • Ahmadi, Kuwait Linked4HR Full time

    Manage and oversee the procurement process for oil and gas-related projects.Develop and implement procurement strategies to optimize cost efficiency and minimize risks.Collaborate with cross-functional teams to understand project requirements and source materials and services accordingly.Negotiate contracts with suppliers and ensure favorable terms and...

  • Coordinator Riders

    2 days ago


    Kuwait City PrecisionHire Solutions Full time

    A degree in business management, logistics or a related field.Prior experience as a transport coordinator or a similar role.Excellent attention to detail.Ability to problem-solve.Excellent communication skills.

  • Field Specialist

    1 month ago


    Kuwait City BRUNEL Full time

    A minimum of 5 years of experience in Mud line suspension systemsA minimum of 5 years of experience in 15K wellhead installationExternal cold casing cutting experience.Roles & ResponsibilitiesPerforming on-site installation of Wellhead equipment and ongoing preventive maintenance, repair, calibration after installation and respond to requests of...


  • Kuwait City Nutreeze Full time

    Main tasksCommunication with customersBe the main point of contact, diversify it with-Messages and quick problem solvingYou make clients manage the accounts management-A large number of clients who provide distinguished service -MedicineOld logistics-Collaborate with the logistics team to plan schedules.TorresThus ensuring access to evidence and dealing with...