VTC Technician I

2 weeks ago

Kuwait City, Al Asimah V2X Full time 12,000 - 24,000 per year
Overview

Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.

Conducts VTC conferences, operates VTC equipment such as VTC conferencing equipment, consoles, Digital Video Recorders (DVD), cameras, microphones, desktop and laptop computers supporting VTC events. Reports to the Site Manager as required. Program: OMDAC-SWACA

This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program

You must satisfy all host country requirements to legally work in the host country in order to be qualified for this position.

Responsibilities
  • Coordinates with customer to endure equipment is operational.
  • Sets-up and operates VTC equipment.
  • Establishes end to end secure and non-secure connectivity to support conferences.
  • Establishes proper cable connection and routing to various Audio/Video and communication links.
  • Adjusts sound and light levels for optimum performance of equipment and comfort of customers.
  • Troubleshoots VTC and connectivity problems with local and distant end technical control facilities and help-desks to restore communication and resolve poor reception/transmission issues.
  • Troubleshoots equipment; configures modems and data timing and transfer rates.
  • Resolves connectivity problems with technical personnel.
  • Performs weekly maintenance on all associated VTC equipment.
  • Operates, administers, and maintains the VTC Bridge. Required to manipulate the bridge to provide technical support for all VTC circuits attached.
  • Performs other duties and assignments as required.
Qualifications
  • Qualifications
  • Security Clearance:
    • Requires an active Secret Clearance
  • Education/Certifications: One year related experience may be substituted for one year of education, if degree is required.
    • High School diploma or GED required.
  • Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree for three years general experience.
    • Requires a minimum of 5 years experience in Video Teleconferencing or Audio Video Productions.
    • Must be able to work rotating shift schedules which provide 24 hour day/7 day week coverage.
    • Experience with a customer service-oriented company.
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.

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