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Information Technology Engineer
17 hours ago
As an ADPE Technician, you will play a critical role in ensuring the smooth operation of our automation data processing equipment. Your primary responsibility will be to provide technical support for ADPE equipment, including servers, PC systems, laptops, printers, and DSN phones. You will also be responsible for troubleshooting and resolving hardware and software issues related to ADPE equipment.
In addition to your technical expertise, you will also be required to possess excellent communication skills, as you will be working closely with the Systems Support Specialist Lead and other team members to ensure that all technical problems are resolved efficiently and effectively. You will also be responsible for documenting all technical issues and resolutions, which will be used to improve our processes and procedures.
If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.
Required Skills and Qualifications
- Minimum 5 years of experience in a help desk environment.
- Strong analytical skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to troubleshoot and resolve complex technical issues.
- Experience with Microsoft Windows Server Active Directory and domain, WINS, DNS, print queues, maintenance of database systems and software, installation of patches and updates as mandated.
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