Strategic Operations Lead

1 week ago

Kuwait City, Al Asimah beBee Careers Full time
Job Summary:

The Operations Manager will oversee and manage the daily operations of the organization, ensuring smooth workflows and efficient resource utilization. The role requires a blend of strategic planning, team leadership, and performance monitoring to enhance operational efficiency.

Key Responsibilities:

  • Oversee daily operations:

    • Manage day-to-day activities, ensuring seamless operational processes.

  • Resource management:

    • Allocate personnel, equipment, and materials effectively to meet business needs.

  • Process improvement:

    • Identify inefficiencies and implement process enhancements to optimize performance and reduce costs.

  • Budget management:

    • Develop and monitor budgets, ensuring expenditures stay within financial constraints.

  • Team leadership:

    • Hire, train, and develop employees while fostering a motivated and high-performing team.

  • Quality control:

    • Establish and monitor quality control systems to ensure products/services meet customer expectations.

  • Compliance and risk management:

    • Ensure compliance with industry regulations and standards while proactively managing potential risks.

  • Vendor management:

    • Maintain strong relationships with vendors, negotiate contracts, and ensure timely delivery of resources.

  • Customer service:

    • Address customer concerns and ensure satisfaction through prompt issue resolution.

  • Performance monitoring:

    • Track KPIs and operational metrics to measure success and identify areas for improvement.
Qualifications and Requirements:
  • Bachelor's degree in Business Management or a related field.
  • A minimum of 10 years of experience in operations management or a similar role.
  • Strong leadership, problem-solving, and analytical skills.
  • Proficiency in resource management, budgeting, and performance monitoring.
  • Excellent communication and negotiation skills.
  • Familiarity with industry regulations and compliance standards.

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