IT Support Specialist with Advanced Security Skills

2 days ago


Kuwait City, Al Asimah Vectrus Full time
About Vectrus

Vectrus is a leading provider of mission support and IT services to the US government. With a proven track record of delivering high-quality solutions, we pride ourselves on our commitment to excellence, integrity, and customer satisfaction.

Job Description

We are seeking an experienced Service Desk Administrator to join our team. The successful candidate will be responsible for providing technical support and resolving complex issues related to enterprise systems and networks.

Responsibilities
  • Monitor and support core enterprise systems and services
  • Conduct basic troubleshooting of incidents and requests
  • Initial assessment, triage, research, and resolution of incidents and requests
  • Analyze, record, report, and monitor Authorized Service Interruptions (ASIs)
  • Interpret network topology and identify Hazardous Conditions (HAZCON)
Requirements

To be successful in this role, you will need:

  • At least one (1) baseline certification and one (1) computing environment (CE) certification
  • A working knowledge of relevant DISA reporting and procedural guidelines and regulations
  • Excellent communication and problem-solving skills
  • The ability to work comfortably in a fast-paced, deadline-oriented environment
Benefits

Vectrus offers a range of benefits to its employees, including:

  • Company-paid housing and transportation
  • A completion bonus and tuition reimbursement program
  • A commitment to professional development and growth


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