Logistics Operations Specialist
1 week ago
About us
We specialize in food and consumer product delivery services across international markets, guided by our mission: We help people eat better, live better.
Following successful launches in Hong Kong and Saudi Arabia, we are now expanding into the UAE, Kuwait, and Qatar as part of continued global growth.
Job Purpose:
This role ensures operational scalability, strong partner relationships, and high compliance standards to support reliable and efficient delivery services.
Key Responsibilities:
- Develop a 3PL partner network that scales with demand in each city within Kuwait.
- Enhance partners' operational capabilities through comprehensive training programs and effective communication.
- Build productive relationships with 3PL partners, fostering alignment with company goals.
- Ensure 100% compliance of all 3PL partners and their riders with local and operational regulatory requirements.
- Collaborate with product and operations teams to optimize processes and tools used by 3PL partners.
- Design and implement reward and penalty systems to drive partner performance and user experience.
- Take ownership of assigned partners and regions, ensuring rider recruitment, operations, management, and user experience goals are met.
- Remove underperforming partners who fail to meet operational or compliance standards.
Acknowledging Our Culture:
We foster an innovative and collaborative environment that values creativity and teamwork. We embrace a rich diversity of cultures and perspectives, empowering you to make an impact.
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