Business Operations Supervisor

16 hours ago


Kuwait City, Al Asimah V2X Inc Full time

About V2X Inc.

V2X Inc. is a provider of innovative solutions to the military and government sectors. Our mission is to deliver exceptional service and meet the needs of our clients.

Job Requirements

The successful candidate will be responsible for performing various desk operations functions, including dispatching initial responses to accidents or incidents, providing emergency notifications, and plotting responses to accidents and incidents.

Main Duties

  • Coordinate with the US Army Crimes Record Center (CRC) for the submission of Military Police Reports (MPRs) IAW AR 190-45 and CRC policies and procedures.
  • Monitor IDS (intrusion detector system) and CCTVs (closed-circuit television systems).
  • Record incidents and offenses occurring in a 24-hour period in the Computer Aided Dispatch System (CAD) and all applicable DA Forms, IAW AR 190-40, AR 190-45, or at the direction of the Provost Marshal.
  • Prepare and submit complete reports of incidents that are considered security breaches, violations of administrative regulations, or special instructions as outlined in general and special orders.
  • Answer emergency and non-emergency phone calls via landline, VoIP, WhatsApp, or cell phone; process, prioritize, and document in the Computer Aided Dispatch System (CAD).
  • Provide emergency notifications IAW notification matrix provided by the USG and ESD Notification matrix.

Requirements

  • MINIMUM QUALIFICATIONS:
    • High School diploma required, AA or BA/BS Degree preferred.
    • Must be a US Citizen.
    • Must be at least 21 years of age.
    • Have a valid US Passport.
    • Have a current and valid US Drivers License.
    • Will meet United States Government (USG) security requirements.
    • Must possess Active Secret Security Clearance.
    • Typing speed of 35 wpm or more, preferred.
    • One (1) year of specialized experience which includes dispatching emergency and/or non-emergency services; operating various telecommunication systems and/or equipment, preferred.
    • Hazmat Awareness, Telecommunicator I/II, EMD certifications, preferred.
  • Experience:
    • Must have computer experience and have a thorough knowledge of Microsoft Office.
  • Skills:
    • Excellent computer skills required as well as interpersonal, oral, and written communication skills.

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