Business Process Improvement Manager

15 hours ago


Kuwait City, Al Asimah Ooredoo Full time

About Our Organisation

Ooredoo is a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We employ approximately 1,000 talented people who drive Ooredoo to be the number one choice for world-class communications services in Kuwait.

The Role

This role is responsible for leading cross-functional teams, advising senior management, and ensuring compliance with data protection regulations and cybersecurity practices. The ideal candidate will have a strong understanding of B2B customer needs and be able to apply high-level analytical and creative problem-solving skills.

Key Accountabilities and Activities

  • Develop content plans for various digital channels.
  • Choose the most effective digital channels based on business goals.
  • Implement tools for seamless team communication.
  • Draft and update privacy policies in line with regulations.
  • Regularly assess digital assets for vulnerabilities.
  • Collaborate with legal teams on compliance matters.

What You'll Need

  • Bachelor's degree in business or technology.
  • Extensive experience in developing managed service offerings and managing vendor partnerships.
  • Strong negotiation, contract management, and vendor relationship management skills.
  • Exceptional analytical and strategic thinking abilities.
  • Excellent communication, presentation, and collaboration skills.


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