HR Generalist Lead

2 weeks ago

Kuwait City, Al Asimah Americana Restaurants Full time
Role Summary:

We are seeking an HR Generalist Lead to join our team at Americana Restaurants. As a key member of our Human Resources department, you will be responsible for driving the implementation and execution of core HR programs and projects across our markets.

Responsibilities:
  • Drive implementation and execution of core HR programs and projects for market.
  • Build strong working relationships with business partners based on credibility, partnership, and open communication.
  • Provide ongoing HR advisory services to management and employees across the market, explain policies, practices, and provide guidance on HR matters such as resource planning, performance & development, career development and employee retention.
  • Contribute in the development and implementation of the annual HR Plan in partnership with the business and HR functions, ensuring cross collaboration and support is provided in achieving the plan.
  • Implementation of initiatives that support the development of a culture in which individuals and groups take responsibility for performance, growth and continuous improvement.
  • Proactively share best practices, Updating organization charts.
  • Prepare the annual manpower plan for the market and update it on quarterly basis to ensure hiring requisitions are done based on needs.
  • Liaise with the staffing shared services teams to fulfil required manpower needs for all store level employees.
  • Partner with the staffing shared services team in the interviewing process of the local hire & overseas candidates
  • Manage the nationality and gender mix to ensure having the right diversity in workforce.
  • Ensure proper induction and onboarding for new employees Liaise with operations and training team to ensure we have people on bench to fill current and future store management positions.
  • Prepare the promotion list and request for the required approvals and share it with the payroll team for implementation.
  • Ensure proper implementation of the compensation and benefits program to attract and retain talents and ensure internal equity.
  • Rollout the Continuous Performance Improvement (CPI) system and ensures that it is implemented properly starting from setting objectives at the beginning of the year, then Mid-Year Reviews, and the Year-End evaluations for all employees in the market.
  • Ensure development plans are completed as planned.
  • Support in conducting soft skills programs for Operations & RSC team.
  • Conduct communication meetings with employees; hearing and resolving employee grievances; counselling employees and supervisors Conduct Employee engagement surveys to get employees feedback and suggestions on how to make Great Place To Work.
  • Ensure R&R activities and communication tools are in place and effective Ensures compliance with the company policies and partner with shared services team in conducting investigations and applying the right disciplinary action.
  • Cascade, educate, and demonstrate Americana values to all employees Prepare and deliver detailed HR reports to senior management teams.
  • Track and analyze important HR metrics Participate the required investigations with HRSS related to major violations from employees in the market.
  • Monitor performance of newcomers through Probation Period Evaluations and take actions with low performers.

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