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Logistics Optimization Manager

1 week ago

Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

Job Description: The SCM Executive is responsible for enhancing distribution processes to ensure efficiency, cost-effectiveness, and overall effectiveness.

This role involves close collaboration with key stakeholders to assess, refine, and develop customer-centric and streamlined processes. In addition, this position will hold a key role in implementing digitization initiatives across distribution.

Main Responsibilities:

  • Provide analytical and technical support to improve the cost, quality, and timeliness of the process.
  • Track and analyze Net Promoters scores (NPS) to ensure a delightful customer experience.
  • Create processes and methods to gather supply chain data.
  • Analyze customers' feedback and implement process enhancements.
  • Identify process bottlenecks and implement solutions.
  • Track KPIs and report on supply chain's performance.
  • Work closely with the IT team to roll out various digitization initiatives, including enhancements in last-mile delivery and order management systems.
  • Stay informed about industry best practices and emerging technologies to implement innovative solutions.
  • Enforce best practices among team leaders and operations staff for Health & Safety behavior.

Requirements:

  • Bachelor's degree in a relevant field.
  • Working knowledge of MS Office applications.
  • Open to work in Jahra.
  • Strong communication and interpersonal skills.