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Operational Leadership Specialist

3 weeks ago

Kuwait City, Al Asimah Procapita Group Full time

Procapita Group is seeking a dedicated and detail-oriented Area Manager to oversee the day-to-day operations, strategy, and coordination across our diverse network of branches, departments, or business units. The successful candidate will be responsible for ensuring operational efficiency, compliance, and achievement of key performance indicators (KPIs) and service level agreements (SLAs).

Key Responsibilities:
  1. Ensure seamless day-to-day operations within the organization, guaranteeing optimal performance and smooth functioning.
  2. Oversee depot and outlet managers to ensure strict adherence to company policies, procedures, and objectives.
  3. Monitor KPIs and SLAs closely to ensure all locations meet operational and financial targets.
  4. Efficiently manage deliveries from suppliers and oversee the dispatch of goods for timely distribution.
  5. Compile and present regular performance reports, highlighting successes and opportunities for growth.
  6. Offer expert guidance and recommendations to enhance operational efficiency and effectiveness.
  7. Contribute to budget management, ensuring sound financial practices and prudent cost control.
  8. Develop and implement initiatives to boost employee engagement, productivity, and customer satisfaction.
  9. Foster a positive work environment, empowering teams to excel in their roles.
Qualifications & Skills:
  • Bachelor's degree in Business Administration, Management, or a related field.
  • Minimum 3 - 6 years of experience.
  • Strong leadership, communication, and analytical skills.
  • Ability to interpret complex data, identify trends, and make informed recommendations.
  • Background in supply chain management, logistics, or retail operations is advantageous.
  • Proficiency in Microsoft Office Suite and business reporting tools.