
ODC Partnerships and Growth Lead
15 hours ago
Job Description
As an ODC Account Manager at HealthCare Dynamics Gen. Trading Company W.L.L, you will be responsible for managing relationships with our ODC partners in Kuwait, driving growth and revenue through strategic guidance and support, and collaborating with internal teams to ensure seamless logistics and catalogue management.
Key Responsibilities
- Partner Relationship Management: Build and maintain strong relationships with ODC partners, serving as the main point of contact.
- Strategic Guidance and Support: Provide expert advice and support to help partners optimize their performance and drive engagement.
- Growth & Commercial Strategy: Develop and implement data-driven strategies to increase sales, boost order volume, and maximize revenue.
- Upsell and Cross-Sell Opportunities: Identify new revenue streams by expanding Deliveroo's value proposition for partners.
- Operational Excellence: Collaborate with internal teams to ensure seamless logistics, fulfillment, and catalogue management for partners.
- Proactive Issue Resolution: Address operational challenges proactively to improve efficiency and service levels.
- Performance Insights & Data-Driven Decision Making: Track KPIs such as sales, order volume, and operational efficiency to inform decision-making.
- Actionable Insights and Recommendations: Provide actionable insights and recommendations to drive continuous improvement.
- Onboarding & Partner Enablement: Lead the seamless onboarding of new partners, ensuring compliance with Deliveroo's standards.
- Training and Enablement: Train partners on best practices, tools, and features to enhance their presence on the platform.
Requirements
- Bachelor's Degree: A bachelor's degree in Business, Marketing, or a related field is required.
- Experience: 3+ years of experience in account management, business development, or partnerships—preferably in retail, e-commerce, or a high-growth marketplace.
- Commercial Acumen: Strong commercial acumen with a track record of achieving sales targets and driving revenue growth.
- Relationship-Building Skills: Excellent relationship-building and stakeholder management skills.
- Data Analysis: Strong analytical mindset, with the ability to interpret data and develop insights-driven strategies.
- Dynamic Environment: Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
- CMS Tools: Experience with CRM tools, analytics dashboards, and performance tracking systems is a plus.
About Us
We are a technology-driven company prioritizing our employees' welfare, offering many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances.
We value diversity, equity, and inclusion in all aspects of our hiring process and are committed to creating an inclusive workplace culture.
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