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Customer Service Expert

2 weeks ago

Kuwait City, Al Asimah Beside Group Full time

Beside Group is a leading retail chain in the Middle East, operating a strong family of premium brands including Diesel, Fred Perry, Pinko, Scotch & Soda, Puma, Geox, Longchamp, and Aape.

We are seeking an experienced Sales Associate to join our team. The ideal candidate will possess excellent customer service skills, be knowledgeable about our products, and have the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  1. Meet individual, store, and KPI targets to achieve organizational objectives.
  2. Deliver exceptional customer service by following company policies and guidelines.
  3. Stay up-to-date on product knowledge to provide expert advice to customers.
  4. Manage shipments, merchandise, and stock levels effectively.
  5. Perform administrative tasks as assigned by management.

Requirements:

  1. Minimum 1 year of experience in a similar role within a similar brand.
  2. Local retail experience is an asset.
  3. Basic skills in MS Office are required.
  4. Knowledge of local culture and sensitivities is essential.
  5. Fashion industry knowledge is preferred.
Seniority level

Associate

Employment type

Full-time

Job function

Retail