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Fashion Sales Associate
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Sales and Customer Service
Job OverviewThe Fashion Consultant is responsible for generating sales and delivering an exceptional customer experience, along with various operational duties assigned by the store management team.
Key Responsibilities- Maintain a clean and organized store environment, adhering to high standards of cleanliness and tidiness.
- Greet customers warmly upon entering the store, providing them with relevant information about products and services.
- Thank all customers sincerely as they exit and invite them back to explore our offerings.
- Deliver quality service in fitting rooms, promptly attending to customers' needs and ensuring a seamless shopping experience.
- Strive to increase sales by offering personalized recommendations and promoting our products effectively.
- Provide efficient service at the cash wrap, promoting gift cards and maintaining a clean and organized workspace.
- Capture customer information in our database, utilizing it to tailor our services and improve overall customer satisfaction.
- At least 2 years of retail sales experience, preferably in fashion or a related field.
- Strong knowledge of market trends, brand positioning, and current economic impacts.
- Able to lift heavy items and stand for extended periods.
- Excellent customer service skills and a passion for delivering exceptional results.