Procurement and Supply Chain Manager
2 weeks ago
Job Purpose: As a key member of the LxbfYeaa team, the Order Management Manager is responsible for overseeing and managing the end-to-end order processing cycle. This includes ensuring accuracy, efficiency, and customer satisfaction throughout the order fulfillment process.
Key Responsibilities:
- Initiate the purchase order process by requesting a proforma invoice from the vendor and creating a purchase order in SAP after reconciliation.
- Coordinate with cross-functional teams to facilitate smooth order execution and resolve any issues or discrepancies.
- Provide excellent support to customers and lead a team of order management professionals.
- Manage the shipment process, including nominating freight forwarders, pre-shipment follow-ups, and post-shipment follow-ups to collect original shipment documents.
- Track shipments and update events in the SAP system.
- Settle shipment discrepancies and commercial invoice variances.
Requirements:
- Bachelor's degree in business, industrial engineering, supply chain, or a related field.
- 10+ years of experience in order management or supply chain operations, with at least 4 years in a supervisory or managerial role.
- Excellent communication and interpersonal skills.
- Ability to lead and manage a team, including coaching, mentoring, and performance management.
- Detailed-oriented with a focus on results and achieving personal and team objectives.
- Strong proficiency in Microsoft Office, particularly advanced Excel skills.
- Background knowledge of SAP system.
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