Digital Transformation Lead

12 hours ago


Kuwait City, Al Asimah Ooredoo Full time

About the Role

We are seeking a talented individual to join our team as a Digital Transformation Lead. This role is responsible for strategically integrating digital technologies across an organization, enhancing business processes, and driving digital excellence.

Key Responsibilities

  • Create detailed process maps to visualize workflows, pain points, and dependencies.
  • Identify underlying issues causing inefficiencies through root cause analysis.
  • Compare existing processes with industry best practices through benchmarking.
  • Develop content plans for various digital channels (website, social media, email).
  • Choose the most effective digital channels (e.g., SEO, SEM, social media) based on business goals.
  • Implement tools (e.g., Slack, Trello) for seamless team communication.
  • Craft clear and persuasive messages about digital initiatives.
  • Develop training modules for employees adopting new digital tools.
  • Configure tools like Google Analytics to track website performance.
  • Optimize landing pages and user flows to improve conversion rates.
  • Conduct experiments to improve digital campaign effectiveness.

Qualifications

  • Bachelor's degree in business or technology.
  • Extensive experience in developing managed service offerings and managing vendor partnerships, preferably within the telecommunications or technology industry.
  • Strong negotiation, contract management, and vendor relationship management skills.
  • Exceptional analytical and strategic thinking abilities.
  • Excellent communication, presentation, and collaboration skills.


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