Creative Experience Designer

5 days ago


Kuwait City, Al Asimah Golden Goose Full time

About Golden Goose

We are a fashion brand that values creativity and individuality. Our passion is to empower our customers to express themselves through unique and personalized products.

Job Description

We are looking for a skilled Creative Experience Designer to join our team. As a Sneaker Maker, you will be responsible for co-creating personalized GG products with clients using various drawing and illustration techniques.

  • You will guide clients through a unique co-creation experience, maintaining the brand's values and storytelling throughout their journey in the store.
  • You will play a proactive role in the sales process, aiming to meet business goals through strategic cross-selling and up-selling. This includes pre-sale and post-sale activities, such as inventory management and customer loyalty efforts.
  • You will ensure that customers are properly registered on the Golden App for effective customer segmentation and profiling.
  • You will maintain the co-creation area in good condition, adhering to our visual merchandising standards.
  • You will assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health & safety standards.
  • You will utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth).

Key Requirements

  • Fluency in English is essential. Additional language knowledge will be considered a plus, reflecting our commitment to a diverse and inclusive workforce.
  • Sales experience, preferably in retail or customer service, is highly desirable.
  • You must possess problem-solving and time management skills, as well as artistic skills and hand-drawing abilities (marker, watercolor, acrylic painting, little embroidery, and basic sewing skills).
  • Empathy, solid communication and interpersonal skills, and strong team attitudes are essential.
  • Flexibility to adapt to the evolving needs of the business and our customers is crucial.
  • A high school degree in design or a related field is preferred.


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