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Technical Service Specialist

2 weeks ago

Kuwait City, Al Asimah Career Hunters Full time
About the Role

We are seeking an experienced IT Support Officer to join our team at Career Hunters. In this critical position, you will be responsible for delivering exceptional technical support to our users, while also contributing to the maintenance and optimization of our IT infrastructure.

Responsibilities:
  1. Providing technical assistance to users via phone, email, or in-person.
  2. Identifying and resolving technical issues related to hardware, software, and network configurations.
  3. Maintaining accurate records of technical issues and resolutions.
  4. Collaborating with colleagues to develop and implement new technical solutions.
  5. Staying up-to-date with the latest technologies and trends in the field.
Requirements:
  • Bachelor's degree in Computer Science or related field.
  • At least 5 years of experience in a similar role.
  • CompTIA A+, CompTIA Network+, and CompTIA Security+ certifications.
  • Excellent communication and problem-solving skills.