Care Advocate

2 days ago

Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

The Support Team Member is an integral part of our customer service team, responsible for delivering exceptional customer experiences by addressing inquiries, resolving complaints, and providing information about products or services. This role requires strong communication skills, problem-solving abilities, and a customer-first mindset to ensure customer satisfaction and loyalty.

This includes:

  • Addressing customer inquiries via phone, email, live chat, or social media.
  • Investigating and resolving customer issues or escalating them when necessary.
  • Updating customer accounts with accurate and up-to-date information.

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