
Business Process Improvement Specialist
15 hours ago
As a Business Process Improvement Specialist at ProgressSoft Corporation, you will drive business growth by streamlining processes, improving efficiency, and enhancing customer satisfaction. You will collaborate with cross-functional teams to identify areas for improvement and develop effective solutions.
- Conduct thorough business process analyses, identifying opportunities for improvement.
- Develop and implement process changes, ensuring seamless integration with existing workflows.
- Collaborate with stakeholders to gather requirements and provide process improvement recommendations.
- Design and implement process metrics, KPIs, and dashboards to measure process effectiveness.
- Develop training programs and materials to educate employees on new processes and procedures.
- Continuously monitor and evaluate process improvements, making adjustments as needed.
- Minimum of 5 to 10 years' experience in IT Technical Fields / Project Management and Business Analysis.
- Strong understanding of business process improvement methodologies and tools.
- Excellent communication, collaboration, and problem-solving skills.
- Ability to work effectively in a fast-paced environment and adapt to changing priorities.
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