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Digital Transformation Expert

2 weeks ago

Kuwait City, Al Asimah beBee Careers Full time

Expert Digital Transformation Specialist

In a world where digital technologies are constantly evolving, we seek an expert to integrate these innovations across our organization. As a specialist in digital marketing and transformation, you will play a crucial role in enhancing business processes and driving digital excellence.

The Role:

  • Create detailed process maps to visualize workflows, pain points, and dependencies.

  • Identify underlying issues causing inefficiencies through root cause analysis.

  • Benchmark existing processes against industry best practices.

  • Develop segmentation strategies for personalized digital campaigns.

  • Design content plans for various digital channels (website, social media, email).

  • Select the most effective digital channels (e.g., SEO, SEM, social media) based on business goals.

  • Manage digital projects using agile methodologies.

  • Implement collaboration tools (e.g., Slack, Trello) for seamless team communication.

  • Address conflicts and ensure alignment among team members.

  • Craft clear and persuasive messages about digital initiatives.

  • Develop training modules for employees adopting new digital tools.

  • Identify change champions within the organization.

  • Configure tools like Google Analytics to track website performance.

  • Optimize landing pages and user flows for better conversion rates.

  • Conduct experiments to improve digital campaign effectiveness through A/B testing.

  • Draft and update privacy policies in line with regulations.

  • Regularly assess digital assets for vulnerabilities.

  • Collaborate with legal teams on compliance matters.

Requirements:

  • Bachelor's degree in business or technology.

  • Extensive experience in developing managed service offerings and managing vendor partnerships, preferably within the telecommunications or technology industry.

  • Strong negotiation, contract management, and vendor relationship management skills.

  • Exceptional analytical and strategic thinking abilities.

  • Excellent communication, presentation, and collaboration skills.

  • Deep understanding of B2B customer needs.

  • 1-2+ years of Experience.

  • Fluent in spoken and written English and Arabic.

  • Numerate with a clear understanding of delivering on financial results.

  • Possess a strong performance- and results orientation.

  • Able to apply high-level analytical and creative problem-solving skills.

About Us:

We are a global telecommunications player present in 17 countries across the Middle East, North Africa, and Asia. We serve more than 68 million customers, covering over half a billion people. Our dynamic and diverse team plays a crucial role in driving our success as the number one choice for world-class communications services.