
Operations Management Specialist
1 week ago
This role will be physically located in Kuwait in support of LOGCAP.
The Operations Management Specialist is responsible for assisting the Community Services Sr. Director in the management/coordination of operations for all services that are assigned to the Community Services Directorate, which includes at a minimum Health Services Administration, Postal Services, MWR Recreation & Athletics, Shelter & Billeting, Laundry Services and the Custodial Services. Oversees site management and Quality Objectives in support of Program Safety and Operational Audits.
Prepares briefings in PowerPoint and charts in excel for the Community Services Sr. Director as required or as directed. Manages and conducts the data collection, research and report preparation for all Community Services Organizational Projects. Provides leadership, consultation, and mentoring to all assigned staff members, creating development opportunities for junior leaders and fostering a culture of continuous teamwork throughout the organization.
Eases that organizational goals are in alignment with V2X vision and values, ethics, and compliance objectives and that the customer is central to everything done within their AOR. Liaisons with Task Order Management leadership for mission accomplishment and problem resolution in support of LOGCAP V activities. Create Statement of Work (SOW) for CSD subcontracted services or Labor. Ensure Subcontractor performance is monitored and documented. Serve as the main POC for CSD in the absence of the Sr. Director.
Key Responsibilities:- Provides operational support to the Sr. Director in accordance with contractual requirements, and applicable policies, procedures and guidelines.
- Ensures all CDRL reporting requirements are met within the established timelines.
- Responsible for assisting the Sr. Director with execution of all CSD functions, and has responsibility for problem resolution, planning, execution, and leadership of CSD functions across AOR.
- Interfaces directly with the Customer for mission accomplishment and problem resolution on behalf of the Sr. Director.
- Assists Sr. Director in directing and supervising all support resources for the performance of project assignments and activities.
- Implements and ensures quality assurance directives are compliant.
- Assists in defining and implementation of program schedules.
- Coordinates with the COR/PCOR on contract requirements and concerns as needed.
- Provides leadership, consultation, and mentoring to all assigned personnel, by creating development opportunities for junior leaders and fosters a culture of continuous improvement throughout the Directorate.
- Provides oversight to the CSD Operations Staff and mentor CSD Ops as well as the Department Admin staff to promote quality and consistency of reports.
- Guidance and clarification on certain tasks, projects, new company procedures and processes as required.
- Identifies and resolves potential problems at the lowest level and quickly as possible.
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