
Telecommunications Infrastructure Specialist
5 days ago
Overview of V2X Inc
We are a global leader in integrating physical and digital infrastructure, bringing 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Our company values include integrity, respect, responsibility, and professionalism.
The Telecommunications Infrastructure Specialist is a subject matter expert with in-depth knowledge of voice routing communications in medium to large infrastructure and design. This position requires technical expertise in call and video routing, optimization, call and video flow technology, customer service and QoS as referenced to DoD practices.
This specialist must be able to work under intense pressure and varying situational environments to provide customers with voice and video call services without interruption.
Responsibilities
Implementation and Management
- Provide implementation of new, existing, and future VoIP (including Voice Over Secure Internet Protocol (VoSIP) technology utilizing current industry best practice implementation, including Cisco Call Manager and Unified Communications systems.
- Manage and maintain Tier 1 Cisco Call Managers, Presence, Unity servers, Session Border Controllers (SBC), Session Management Edition (SME), and additional equipment, if applicable, on all networks.
Collaboration and Support
- Collaborate with all sections within the Network Operations Centers (NOC) to ensure that VoIP traffic does not interfere with or hinder network data traffic.
- Provide expert technical support for existing and expanding Voice & Video networks, services, system upgrades, and equipment purchases to the customer.
Troubleshooting and Maintenance
- Monitor and identify capacity, quality, and performance issues for VoIP traffic to ensure continued, uninterrupted operation of telephony systems.
- Perform regular system maintenance in support of IAVA vulnerabilities and CCRI compliance.
Engineering Best Practices
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