Tech Services Specialist

2 weeks ago


Kuwait City, Al Asimah beBeeTechnician Full time
Computer Service Technician

This position is ideal for a skilled technician looking to apply their expertise in computer systems hardware and software to provide problem resolution, diagnosis, and solutions in a service center environment.

The successful candidate will possess excellent communication skills to convey technical information in a user-friendly manner. They will be responsible for recognizing, researching, isolating, and resolving first-level information systems problems, performing technical inspections for all work processed in the Automated Data Processing Equipment (ADPE) Bench, and performing other duties as assigned.

This role requires a high level of proficiency in Microsoft Office and experience with Maximo or similar work order system. The ideal candidate will have at least 3 years of related experience and hold certifications such as CompTIA Security+, Microsoft 365 Certified Modern Desktop Administrator or Server+ per DoD 8570.1-M. A+ Certification is preferred.

This position offers an opportunity to work in a dynamic team environment, fostering innovation and collaboration. The company values diversity, inclusion, and respect for all individuals, promoting a positive work culture.

In this role, you will be working closely with the Systems Support Specialist, Lead (SSSL), to determine serviceability of workstations, monitors, printers, servers, and other peripherals. You will also be responsible for ensuring final technical inspections are completed and proper status is entered in the work order tracking system.

Apart from technical skills, this position requires excellent time management and organizational skills, as well as the ability to work effectively in a fast-paced environment. The ideal candidate will possess strong analytical and problem-solving skills, with the ability to prioritize tasks and meet deadlines.

This is a full-time position, offering a competitive salary and benefits package. If you are a motivated and experienced professional looking to take your career to the next level, we encourage you to apply for this exciting opportunity.


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