Creative Experience Designer

4 days ago


Kuwait City, Al Asimah Golden Goose Full time

At Golden Goose, we are on a mission to transform the way our customers interact with our brand.

We are looking for a passionate talent to join our team as a Creative Experience Designer. This role is centered around co-creation services, transforming GG items into distinctive pieces that resonate with client needs and identity.

This position is not just about crafting custom sneakers; it's an invitation to inspire and deeply connect with clients, offering a personalized and empathetic co-creation experience that fosters durable connections with the brand.

Key Responsibilities:
  • Co-create personalized GG products with clients using various drawing and illustration techniques;
  • Guide clients through a unique co-creation experience, maintaining the brand's values and storytelling throughout their journey in the store;
  • Play a proactive role in sales processes, aiming to meet business goals through strategic cross-selling and up-selling;
  • Ensure seamless customer registration on the Golden App for effective segmentation and profiling;
  • Maintain the co-creation area according to our visual merchandising standards;
  • Assist with operational procedures, including opening/closing, inventory management, and compliance with GDPR and health & safety standards;
  • Utilize IT and digital tools effectively to enhance business processes and customer engagement.
Requirements:
  • Fluency in English; additional language knowledge is considered a plus;
  • Prior sales or customer service experience is preferred;
  • Problem-solving and time management skills;
  • Artistic skills, including hand-drawing abilities (marker, watercolor, acrylic painting, basic embroidery, and sewing skills);
  • Empathy, solid communication, and interpersonal skills;
  • Flexibility to adapt to evolving business needs;
  • High school degree, preferably in design.


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