Restaurant Operations Manager

7 days ago


Kuwait City, Al Asimah Alshaya Full time
About the Role

We are seeking an experienced Restaurant Operations Manager to join our team at M. H. Alshaya, a leading international franchise operator. As a key member of our restaurant management team, you will be responsible for overseeing the day-to-day operations of our restaurants, ensuring that sales, profitability, and customer service targets are met.

The successful candidate will have a proven track record in managing fast-paced restaurant environments, with experience in inventory management, financial planning, and customer satisfaction. You will also have excellent communication skills, both written and verbal, and be able to work effectively in a dynamic team environment.

Key Responsibilities:
  • Manage the day-to-day operations of our restaurants, including staffing, inventory management, and customer service.
  • Develop and implement strategies to improve sales, profitability, and customer satisfaction.
  • Maintain accurate financial records and reports, including P&L statements and inventory levels.
  • Collaborate with our HR team to develop and implement effective recruitment and training programs.
Requirements:
  • A university degree in an appropriate field or equivalent experience.
  • At least 5 years' experience as a general manager of a fast-paced restaurant environment.
  • Strong financial skills, including experience with P&L statements and inventory management.
  • Excellent English language skills, both written and verbal.
  • Ability to work effectively in a dynamic team environment.
About Us

M. H. Alshaya is a leading international franchise operator with over 70 of the world's most recognized retail brands across 7 divisions. Our company operates more than 2,400 stores across 19 markets, employing over 32,000 people from more than 110 nationalities. We are committed to delivering exceptional customer service and driving business growth through innovation and best practices.



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