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Housekeeping Team Leader

2 weeks ago

Kuwait City, Al Asimah beBee Careers Full time
Housekeeping Supervisor

Effective Supervision of Housekeeping Staff is critical in maintaining high standards of cleanliness and efficiency. As a Housekeeping Supervisor, you will be responsible for assigning tasks, providing guidance, and monitoring the performance of housekeeping staff to ensure they meet established standards.

Key Responsibilities:
  • Supervising and Guiding: Assign tasks, provide guidance, and monitor performance to ensure high standards of cleanliness and efficiency.
  • Scheduling: Create and maintain work schedules to meet operational needs, ensuring adequate staffing levels.
  • Communication: Conduct regular team meetings to communicate updates, address concerns, and foster a positive work environment.
  • Conflict Resolution: Resolve staff conflicts and address performance issues in a timely and professional manner.
  • Motivation and Encouragement: Motivate and encourage team members to achieve high standards of cleanliness and efficiency.
  • Cleaning Inspections: Inspect assigned areas to ensure cleanliness and adherence to established standards.
  • Inventory Management: Monitor and maintain inventory of cleaning supplies and equipment, placing orders as needed.
  • Cleaning Equipment Maintenance: Ensure proper use and maintenance of cleaning equipment.
  • Guest Complaints: Address and resolve guest complaints regarding housekeeping services.
  • Safety and Sanitation: Maintain knowledge of and enforce safety and sanitation procedures.
  • Record Keeping: Maintain accurate records of work performed, inventory, and staff schedules.
  • Performance Reports: Prepare and submit reports on housekeeping activities and performance.
  • Policies and Procedures: Assist in the development and implementation of housekeeping policies and procedures.
  • Budget Management: Manage budgets related to housekeeping supplies and equipment.
  • Quality Control: Perform regular inspections of rooms and common areas to ensure customer satisfaction.
Requirements:
  • Education: High school diploma or equivalent; associate's or bachelor's degree in hospitality management or a related field is preferred.
  • Experience: Proven experience in housekeeping, with supervisory experience highly desirable.
  • Cleaning Knowledge: Strong knowledge of cleaning techniques, products, and equipment.
  • Organizational Skills: Excellent organizational and time-management skills.
  • Leadership Skills: Strong leadership and communication skills.
  • Teamwork: Ability to work independently and as part of a team.
  • Task Prioritization: Ability to handle multiple tasks and prioritize effectively.
  • Safety Regulations: Knowledge of safety and sanitation regulations.
  • Computer Literacy: Basic computer literacy required.

Salary: Competitive salary based on experience.

Benefits: Comprehensive benefits package including health insurance, paid time off, and retirement plan.

Others: We offer a dynamic and supportive work environment with opportunities for professional growth and development.