
Tech Expert
15 hours ago
Are you a tech expert looking for a new challenge? Join United Real Estate Company (URC) as a Tech Expert - URC
Talent Acquisition & Development Specialist - URCIn this role, you will be responsible for maintaining and optimizing our IT infrastructure to ensure seamless business operations and high levels of productivity.
Key Responsibilities:
- Deliver timely support for escalated troubleshooting requests to minimize downtime.
- Maintain systems in accordance with industry best practices and company policies to ensure smooth operations.
- Automate routine procedures, monitor servers, and create reports to facilitate decision-making.
- Administer web servers and implement secure backup measures to prevent data loss and ensure business continuity.
- Support new colleagues by configuring their workstations and providing necessary training to get them up-to-speed quickly.
Optimizing IT Infrastructure:
- Stay informed about emerging technologies and propose improvements to enhance efficiency and reduce costs.
- Evaluate and recommend new products/solutions to boost efficiency and performance.
- Develop and implement strategies to minimize downtime for networks and services.
- Test and deploy new technologies after thorough evaluation to ensure a seamless transition.
- Analyze system performance and make adjustments to optimize it and prevent potential issues.
- Perform additional tasks as required or assigned by management to ensure alignment with company objectives.
Security and Compliance:
- Oversee compliance with hardware maintenance agreements to prevent any issues and ensure smooth operations.
- Ensure that employees understand and adhere to security, compliance, and access policies to prevent data breaches and protect sensitive information.
- Participate in developing and implementing hardware policies and procedures to maintain a secure and compliant environment.
Professional Growth:
- Pursue continuous learning to improve skills and stay updated with industry developments to remain competitive.
- Collaborate with the Line Manager to set performance goals and achieve them throughout the year.
- Identify areas for professional growth and seek training opportunities to enhance skills and expertise.
Requirements:
- Bachelor's degree in Computer Science or related field.
- Minimum 2 years of relevant experience.
- Certification from Microsoft is mandatory.
- Certification from CISCO is desirable.
- Fluency in written and spoken English; knowledge of Arabic is a plus.
- Previous experience in system support in a similar organization is essential.
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