Senior Engineering Position

1 day ago


Kuwait City, Al Asimah Ooredoo Full time

Ooredoo's Vision:

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia.

Our company overview includes being a leading provider of mobile, fixed and broadband internet services offering a wide range of products and services for consumer and enterprise customers.

As a Senior Engineer Demand Delivery Management, you will be responsible for understanding and analyzing business requirements and converting them into technical requirements to provide end-to-end solutions.

The role requires a strong understanding of technology single point of contact with business units to understand the requirements and provide optimum solutions in cost-effective and improved time to market.

You will facilitate all digital initiatives of the company and be responsible to adapt Agile and DevOps concepts to improve Time to Market.

Key Accountabilities:

  • Understand business requirements and perform feasibility study and provide feedback to stakeholders with appropriate solution and recommendation with Time To Market (TTM).
  • Support and coordinate with all stakeholders to align with the expected business unit requirements.
  • Manage technical deliverables from new products/services feasibility study to implementation based on business unit's requirements.
  • Communicate with the ADM vendor on priority and requirement pipeline to manage resource capacity.
  • Convert business requirements to functional/technical requirements to prepare feasibility study & High Level Design (HLD).
  • Responsible for developing cost analyses, design considerations, and implementation timelines.
  • Agree with the ADM vendor on complexity level of solution and expected man days.
  • Manage relationships with ADM vendor and technology partner to align technology capabilities to support marketing/product needs.
  • Manage inter-departmental functionalities and communications between Technology and Business Teams within Ooredoo Kuwait for realizing strategic service/product launches.
  • Manage SLA/KPI for ADM and highlight project issues to higher management and provides recommendations for improvements.
  • Responsible for setting up acceptance criteria and post development/deployment check of feature/products.
  • Responsible for quality check and performance KPI for delivered products to business units with supporting documents.
  • Responsible for seeking approval from Design and Control (DAC) & Change Approval Board for smooth deployment.
  • Responsible for solution delivery timeline, performance, SLA management, and Quality control of all solution deliveries which will be covered with all testing phases until UAT and regression testing.
  • Discuss or validate on business requirement for requested BAU's/TMO's and assign it to vendors and make sure it should be delivered as per business requirement.
  • Responsible to capture Configuration Management changes and proper documentation.
  • Supervise System integration/Functional testing & Deployment to UAT environment.
  • Assist management in developing and implementing procedures and standards that will improve efficiency.
  • Bring in cost-saving measure by identifying and implementing measures to ensure future-proof solution within budget.
  • Responsible for Vendor management.


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