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Business Operations Analyst
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Sales Operations Role Overview
We are seeking a skilled Sales Operations Analyst to support our sales teams in achieving their business goals. The successful candidate will be proactive in improving team workflows, ensuring compliance and governance.
Key Responsibilities:
- Supporting daily operations of the global sales function
- Reviewing opportunities for accuracy and provisioning orders post-closure
- Assisting in improving sales data quality and processes
- Reporting data quality metrics to executive stakeholders
- Implementing surveys and defining metrics for leadership
- Supporting sales teams worldwide on CRM and sales systems
- Delivering sales metrics, dashboards, and analytical tasks
- Leading automation and streamlining the Lead to Order process
Requirements:
- Strong academic background from high school and university
- Experience in sales operations or order processing roles
- Experience in a technology subscription business
- Proven ability to improve data quality
- Energetic, systematic, and focused on scalable outcomes
- Excellent problem-solving and analytical skills
- Ability to collaborate globally with stakeholders at all levels
- Experience with Salesforce or similar CRM systems
- Willingness to travel internationally for team meetings