Retail Systems Expert for Odoo

4 days ago


Kuwait City, Al Asimah Top Notch Consultancy Full time
About the Role
Top Notch Consultancy is seeking an experienced Business System Analyst to join our team. As a key member of our IT department, you will be responsible for analyzing and documenting business processes related to retail operations. Your in-depth knowledge of various business, financial, and marketing modules, with hands-on experience configuring and maintaining Odoo systems, will enable you to effectively translate business needs into system requirements.

Main Responsibilities
• Analyze and document business processes related to retail operations, including POS, procurement, inventory, recipe management, pricing and promotions, and e-commerce.
• Collaborate with stakeholders from various departments to understand their requirements and objectives, serving as a liaison between business units and IT.
• Implement, configure, and maintain Odoo 16/17 business, financial, and marketing modules.
• Conduct regular system audits to ensure accurate and efficient operation.
• Provide training and support to staff on the use of Odoo systems.
• Collaborate with IT to manage system upgrades, patches, and other maintenance tasks.
• Monitor system usability and gather feedback from users to identify opportunities for continuous improvement.
• Ensure compliance with relevant laws, regulations, and best practices within the system's processes.

Requirements
• Bachelor's degree in Information Technology, Business Administration, Business Analyst or equivalent.
• Proven experience as a Business System Analyst
• Certifications in business analysis (IIBA, IREB, ISCB, or PMI) are a plus.
• Odoo certification is advantageous.
• Proven experience (typically 3-5 years) in Retail industry, with at least 1-2 years in managerial role.
• Excellent analytical and problem-solving skills.
• Outstanding communication and interpersonal skills.
• Analytical mindset with proficiency in data analysis and reporting tools.
• Ability to work effectively in a team environment as well as independently.
• Knowledge about various Odoo options and best practices for maintenance and enhancements.

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