Desk Operations Specialist

2 weeks ago


Kuwait City, Al Asimah beBee Careers Full time
Job Description:

This role involves providing critical support to the operations team, ensuring seamless coordination of emergency response efforts. The ideal candidate will possess excellent communication skills, a strong attention to detail, and the ability to work effectively in high-pressure situations.

Key Responsibilities:
  • Record incidents and offenses in the Computer Aided Dispatch System (CAD) and submit reports as required.
  • Prepare and submit complete reports of security breaches, violations of administrative regulations, or special instructions.
  • Answer emergency and non-emergency phone calls, prioritize and document in CAD.
  • Provide emergency notifications and monitor communication channels with law enforcement.
  • Maintain up-to-date knowledge of radio transmission, broadcasting, control and operation of telecommunication systems.


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