Operational Efficiency Specialist

7 hours ago


Kuwait City, Al Asimah Ooredoo Full time

Ooredoo Kuwait is committed to enriching people's lives through cutting-edge communications. As an Operational Efficiency Specialist, you will play a vital role in driving business excellence across our organization. Your expertise in quality management systems and Business Excellence principles will help us achieve our vision of being among the top 20 telecommunications companies worldwide.

Your primary responsibility will be to develop and deploy a business process improvement methodology to be followed by process owners and process management specialists. You will also identify quality gaps and improvement initiatives, and develop and deploy process improvement tools and techniques to enforce processes and SLA use and benefits realization across Ooredoo Kuwait.

Key qualifications include:

  • Bachelor's degree in Engineering, Marketing, Business, or Science, or equivalent specialization in a business-related field.
  • 7-8 years of experience in a Telecom Company or service-based business.


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