Technical Support Professional

12 hours ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time
Job Summary

HealthCare Dynamics Gen. Trading Company W.L.L seeks an experienced Technical Support Professional to provide high-quality technical support and service for our organization's computer systems.

Main Responsibilities
  • Perform technical maintenance and service for all computer equipment, including hardware and software troubleshooting, repair, and replacement.
  • Evaluate equipment for malfunctions and deficiencies, and perform baseline procedures as necessary.
  • Work closely with the Systems Support Specialist, Lead (SSSL) to determine serviceability of workstations, monitors, printers, servers, and other computer peripherals.
  • Responsible for final technical inspections and ensure accurate status entry in the work order tracking system.
  • Perform monthly UBL inventories and assist with cyclical property inventories.
Key Qualifications
  • Bachelor's degree in Computer Science or related field, or equivalent experience.
  • Minimum 3 years of experience in technical support role, preferably in a healthcare environment.
  • CompTIA Security+ and Microsoft 365 Certified Modern Desktop Administrator or Server+ certifications required.
  • Valid driver's license and ability to obtain U.S. Government Motor Vehicle Operation's License and Host Nations Driver's License required.
Benefits
  • Opportunity to work with a dynamic team of professionals.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) retirement plan with company match.


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