
Technical Support Professional
12 hours ago
HealthCare Dynamics Gen. Trading Company W.L.L seeks an experienced Technical Support Professional to provide high-quality technical support and service for our organization's computer systems.
Main Responsibilities- Perform technical maintenance and service for all computer equipment, including hardware and software troubleshooting, repair, and replacement.
- Evaluate equipment for malfunctions and deficiencies, and perform baseline procedures as necessary.
- Work closely with the Systems Support Specialist, Lead (SSSL) to determine serviceability of workstations, monitors, printers, servers, and other computer peripherals.
- Responsible for final technical inspections and ensure accurate status entry in the work order tracking system.
- Perform monthly UBL inventories and assist with cyclical property inventories.
- Bachelor's degree in Computer Science or related field, or equivalent experience.
- Minimum 3 years of experience in technical support role, preferably in a healthcare environment.
- CompTIA Security+ and Microsoft 365 Certified Modern Desktop Administrator or Server+ certifications required.
- Valid driver's license and ability to obtain U.S. Government Motor Vehicle Operation's License and Host Nations Driver's License required.
- Opportunity to work with a dynamic team of professionals.
- Comprehensive benefits package, including medical, dental, and vision insurance.
- 401(k) retirement plan with company match.
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