Operations Supervisor

17 hours ago

Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time
Responsibilities

The Publications Specialist will be responsible for the following key responsibilities:

  • Prioritize work to achieve maximum efficiency while maintaining quality service and ensuring primary PWS requirements are performed by employees in accordance with Department and Safety guidelines/procedures.
  • Responsible for establishing a flexible and rigid training program that ensures employees are cross-trained in the operations of the Publications/Forms and Reproduction AOR; ordering and issuing publications according to the PWS and TE's, as well as submitting monthly CDRL's and identifying forms being converted to electronic media (EMO) and reporting changes through the COR for changes to the PWS.
  • Ensure a 100% monthly inventory is conducted of all forms stored and on hand in the warehouse.
  • Participate in the development and updating of the section Standard Operating Procedure (SOP); work instructions (WI); and forms.
  • Make contact with customers to resolve issues and to coordinate collection of requested items.
  • Ensure all Contract Data Requirement Lists (CDRL) are submitted on the last work day of each month to the SSD Manager for submission to the COR and ACO.
  • Order manuals through AEPUBS and maintain Electronic Technical Manuals (ETM) for the US Government.
  • Maintain communication with Army Europe for urgent requests of forms or publications.
  • Maintain accountability of GFE equipment assigned to the work area.
Requirements
  1. MINIMUM QUALIFICATIONS: Education/Certifications: One year related experience may be substituted for one year of education, if degree is required.
  • High School diploma and a minimum of 3 semester hours above high school English from an accredited school. Graduate of a Military warehouse and/or publications school is preferred.
  • Must possess and maintain a valid driver's license from country of origin for the purpose of obtaining and maintaining a valid military or Kuwait Driver's License.
  • The ability to acquire and maintain a Secret Clearance.
Experience:
  • 3-5 years' experience in office administration and customer service role.
  • 2 years supervisory or management experience.
  • Exceptional knowledge of DA PAM 25-33 (Users Guide for Army Publications and Blank Forms). Experience with the US Military or Government Contracting environment is preferred.
Skills:
  • Must have the ability to read, write and communicate orally in English with a high level of proficiency.
  • Must possess an advanced level of computer skills in the use of MS Office (Word, Excel, Power Point and Outlook).
  • Ability to interact effectively with all levels of employees, including supervisory management.
  • Must be able to exercise discretion and good judgment.
  • Possess high-level organizational, planning and critical thinking skills.
  • Must possess excellent customer service skills and a professional demeanor.
  • Be a self-starter who can work well under pressure.
  • Must have excellent interpersonal skills and ability to demonstrate the company's core ethical values of integrity, respect and responsibility in daily work, activities and interactions with coworkers and internal/external customers.
SUPERVISORY/BUDGET RESPONSIBILITIES:
  • Directly responsible for two (2) - four (4) personnel. Will create weekly and monthly reports for the Branch, Department and Senior Management as requested. Will interact with contractor personnel, military customers and local service providers as the subject matter expert (SME).
MATERIAL & EQUIPMENT DIRECTLY USED:
  • Personal computers, copiers, scanners, printers and other general office related equipment. Operates non-tactical vehicles as required.
WORKING ENVIRONMENT:
  • Work is generally conducted in an office environment. However, duties may involve working outdoors with a potential exposure to extreme climatic conditions, specifically desert heat.
  • Employee use of personal protective equipment (PPE) is required in certain areas. Such PPE includes but is not limited to head, foot, hand, torso, respiratory, vision, and hearing protective devices.
  • Must comply with OSHA, EPA, Fire and Safety Regulations and published company work rules.
  • Must be able to lift/push/pull 60 lbs. Working environment will be 90% indoor, 10% outside.
  • The outside work environment will also be very hot due to conditions within the region.
PHYSICAL ACTIVITIES:
  • Must be able to perform normal office related physical activities, to include standing, sitting and squatting. Must have the ability to lift 60 pounds if/when required. In addition, visual acuity, hearing and speaking requirements would be considered.

We are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global marketplace. Vectrus is an Equal Opportunity /Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.

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