Data Analyst Expert

2 weeks ago


Kuwait City, Al Asimah Vitelco Full time
Job Overview
Vitelco, a leading provider of IT services in the CRM, Billing, Middleware, Mobile VAS, Business Intelligence, and Big Data applications space, seeks a skilled Reporting and Analytics Specialist to join its team. The successful candidate will play a key role in international projects within the telecommunication sector.

About Us
Vitelco offers comprehensive services to customers based on the principle of "Versatile" and "Innovative."

Key Responsibilities:
  • Data Analysis: The ideal candidate will analyze data from various sources to assess the performance of marketing campaigns and CLM activities.
  • Reporting: Develop and deliver detailed reports on campaign effectiveness, including key performance indicators (KPIs), return on investment (ROI), and overall impact on customer lifecycle.
  • Campaign Performance Measurement: Evaluate the success of marketing campaigns for both Postpaid and Prepaid segments by tracking metrics such as customer acquisition, retention, engagement, and revenue growth.
  • Customer Insights: Use data analytics to understand customer behavior, preferences, and segmentation.

Required Skills and Qualifications:
  • Bachelor's degree in Data Analytics, Statistics, Marketing, Business, or a related field.
  • Proven experience (typically 2+ years) in analytics and reporting roles, preferably within the telecom industry.
  • Strong proficiency in data analysis tools and software (e.g., SQL, Excel, Tableau, Power BI).

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