Data Analyst Expert
2 weeks ago
Vitelco, a leading provider of IT services in the CRM, Billing, Middleware, Mobile VAS, Business Intelligence, and Big Data applications space, seeks a skilled Reporting and Analytics Specialist to join its team. The successful candidate will play a key role in international projects within the telecommunication sector.
About Us
Vitelco offers comprehensive services to customers based on the principle of "Versatile" and "Innovative."
Key Responsibilities:
- Data Analysis: The ideal candidate will analyze data from various sources to assess the performance of marketing campaigns and CLM activities.
- Reporting: Develop and deliver detailed reports on campaign effectiveness, including key performance indicators (KPIs), return on investment (ROI), and overall impact on customer lifecycle.
- Campaign Performance Measurement: Evaluate the success of marketing campaigns for both Postpaid and Prepaid segments by tracking metrics such as customer acquisition, retention, engagement, and revenue growth.
- Customer Insights: Use data analytics to understand customer behavior, preferences, and segmentation.
Required Skills and Qualifications:
- Bachelor's degree in Data Analytics, Statistics, Marketing, Business, or a related field.
- Proven experience (typically 2+ years) in analytics and reporting roles, preferably within the telecom industry.
- Strong proficiency in data analysis tools and software (e.g., SQL, Excel, Tableau, Power BI).
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