Chief Retail Operations Executive
13 hours ago
About Us
">As a pioneering luxury retail group in the Middle East, Al Tayer Insignia has established itself as a leader in the fashion, jewelry, home, and department store categories. Our portfolio boasts some of the world's most coveted luxury brands.
">Our Mission
">We strive to deliver exceptional customer experiences, while fostering a culture of excellence among our team members.
">The Role
">At Al Tayer Insignia, we are seeking a Chief Retail Operations Executive who will be responsible for driving sales growth, while maintaining brand image, operational compliance, and customer satisfaction.
">Your Key Responsibilities
">- ">
- Establish and maintain effective professional relationships with key business partners.">
- Understand customer profiles and ensure feedback is provided on marketing, buying, and planning to relevant parties.">
- Maintain visual merchandising standards within brand guidelines.">
- Implement company expectations of standards, maintenance, and cleanliness.">
- Monitor sales per square foot to ensure maximum productivity within brand and store specifications.">
- Keep abreast of market trends and competitor activity, providing feedback and recommendations to the company.">
- Drive sales, monitor performance, and identify commercial opportunities, making recommendations to meet and exceed sales targets.">
- Cultivate a culture of excellent customer service, leading by example.">
- Resolve customer complaints effectively and promptly.">
- Minimise stock loss through the management, implementation, and adherence of ATG policies and procedures.">
- Analyse stock management information available to ensure sales opportunities are maximised.">
- Provide and analyse reports to gain understanding of current performance trends, identify commercial opportunities, and ensure buying/planning are aware of stock-related feedback.">
- Recommend, manage, and/or support sales promotions and brand activities through effective planning and preparation to meet expectations.">
- Feedback to relevant parties.">
- Ensure all company policies and procedures are implemented and adhered to.">
- Prepare and implement stock takes in store in liaison with the operations team.">
- Ensure company health & safety standards are adhered to at all times.">
About You
">We are looking for an experienced retail professional with a proven track record of success in managing profitable retail stores. A graduate in any discipline and 3-5 years' experience in successfully running a retail store would be ideal.
">What We Offer
">A competitive compensation package and opportunities for career growth and development in a dynamic and innovative retail environment.
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