Desktop Support Technician

8 hours ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

Job Title: IT Desktop Support Engineer

About HealthCare Dynamics Gen. Trading Company W.L.L

We are a leading organization in the field of healthcare and technology, dedicated to delivering innovative solutions to our clients.

Job Summary:

We are seeking an experienced IT Desktop Support Engineer to join our team, responsible for providing technical support for hardware, software, and operating system issues.

Responsibilities:
  1. Provide technical support for hardware, software, and operating system issues.
  2. Install, troubleshoot, and repair desktops, printers, laptops, and other computer peripherals.
  3. Maintain enterprise LAN and WAN setups, including smart hand activities under instruction at sites.
  4. Lift/move computer equipment weighing up to 50 lbs.
Requirements:
  1. Minimum 3-5 years of experience providing IT infrastructure field support.
  2. Basic knowledge of enterprise LAN and WAN concepts; ability to perform smart hand activities under instruction at sites.
  3. Expert in desk-side support and PC break/fix, including basic administration of Windows O/S and MAC/Linux OS.
  4. Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
  5. Experience with ticketing tools (ServiceNow / Remedy etc.).


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