Operations Manager

11 hours ago


Kuwait City, Al Asimah Procapita Group Full time

We are seeking a highly skilled and experienced Operations Manager to lead our branch network, ensuring seamless day-to-day operations and optimal performance across all locations.

Key Responsibilities:
  1. Oversee the management of multiple branches, departments, or business units, driving operational efficiency and compliance with company policies and objectives.
  2. Direct depot and outlet managers to ensure alignment with company goals and strategies.
  3. Closely monitor key performance indicators (KPIs) and service level agreements (SLAs) to guarantee that all locations meet operational and financial targets.
  4. Manage deliveries from suppliers and oversee the dispatch of goods to ensure efficient and timely distribution.
  5. Prepare and present regular reports detailing team performance against company targets.
  6. Provide strategic insights and recommendations to enhance operational efficiency and effectiveness.
  7. Assist in budget implementation and cost control.
  8. Develop and implement strategies to boost productivity and customer satisfaction.
  9. Foster a positive work environment and lead teams to achieve excellence in operations.
Qualifications & Skills:
  1. Bachelor's degree in Business Administration, Management, or a related field.
  2. Minimum 3 - 6 years of experience.
  3. Strong leadership, communication, and organizational skills.
  4. Ability to analyze data, identify trends, and make strategic recommendations.
  5. Experience in supply chain management, logistics, or retail operations is an asset.
  6. Proficiency in Microsoft Office Suite and business reporting tools.

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