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Kuwait Store Manager Position
11 hours ago
We are seeking an experienced Operations Manager to join our team in Kuwait. The successful candidate will be responsible for leading the day-to-day operations of our store, ensuring compliance with company policies and procedures, and providing exceptional customer service.
Responsibilities- Key Areas of Responsibility:
- Oversee store operations, including payroll, customer service, shipping/receiving, alterations, and facilities management.
- Train and develop associates to improve job performance and efficiency.
- Assist in supervising, staffing, and scheduling the workforce, focusing on areas such as cashiers, security, receiving, and maintenance.
- Verify the accuracy of receiving, transfers, damages, and returns-to-vendor (RTVs) to maintain accurate inventory levels.
- Ensure store security measures are adequate and physical facilities comply with safety codes and ordinances.
- Conduct regular inventory cycle counts as directed by management.
- Facilitate communication between the store and central distribution and/or corporate inventory control.
- Maintain operational reports and records to ensure adherence to company policies and procedures.
- Evaluate and optimize back-of-house operations to ensure efficiency and effectiveness.
- Secure the store and oversee compliance with all opening/closing and security procedures.
- Support recruitment and hiring efforts to find qualified candidates.
- Ensure timely submission of new hire, benefit enrollment, and employee change forms.
- Collaborate with the management team to manage staffing, payroll, and scheduling.
- Solve problems impacting store service, efficiency, and productivity.
- Prioritize customer satisfaction and deliver exceptional service.
- Exercise sound judgment and discretion in daily operations.
- At least 5 years of experience in retail store management with a strong operations background.
- Able to work a flexible schedule, including nights, weekends, and holidays.
- Demonstrated expertise in interpersonal, communication, organization, and follow-through skills.
- Physical stamina to stand for extended periods and lift/move boxes of merchandise and fixtures.
- Commitment to adhering to company policies, procedures, regulations, and standards.
- Availability to travel when necessary.
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