Retail Operations Supervisor

11 hours ago


Kuwait City, Al Asimah Azadea Full time
Job Overview

We are seeking an experienced Assistant Manager to join our team. As a key member of our retail operations, you will play a vital role in supporting shop/department managers and ensuring exceptional customer service standards.

The ideal candidate will have a strong background in retail operations, excellent communication skills, and the ability to motivate and lead a team. If you are passionate about delivering outstanding results and exceeding customer expectations, we encourage you to apply for this exciting opportunity.

Key Responsibilities

  1. Support Shop/Department Managers
  • Provide operational support and guidance to shop/department managers.
Customer Service
  • Ensure that shop staff promptly serve customers according to high-quality standards.
Inventory Management
  • Manage inventory for major sites or large factories.
Team Management
  • Assign routine and non-routine tasks to team members.
  • Evaluate staff performance and provide feedback.

Requirements

  • Bachelor's degree in a related field.
  • Four to six years of experience in Retail or a similar role.
  • Two years of managerial experience.

Languages & Technical Skills

  • Fluency in English.
  • Proficiency in MS Office.

Expertise

  • Good product knowledge and understanding of store operating procedures.
  • Skills specific to Sports Goods Retail: proficiency in collective game dynamics, project orientation, athleticism/ambassadorship, enthusiasm, collaborative contribution, empathy, entrepreneurial spirit, and responsibility.


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