Quality Assurance Specialist
16 hours ago
We are seeking a highly skilled Quality Assurance Specialist to join our team at Internationalhospital Kw.
About the Role:
The Quality Assurance Specialist will play a pivotal role in ensuring that our client sites meet and maintain rigorous quality standards and accreditation requirements. This includes working closely with clients to assess, develop, and implement strategies that enhance the quality of care, patient safety, and organizational performance.
Key Responsibilities:
- Interpret and implement quality improvement standards in client hospitals and medical centers to ensure quality care is delivered to patients.
- Conduct comprehensive assessments of client site operations, policies, and procedures to identify areas for improvement in quality and accreditation compliance.
- Evaluate current quality assurance mechanisms and accreditation readiness, identifying gaps and areas for enhancement.
- Collaborate with client site leadership to develop tailored strategies and action plans to achieve and maintain accreditation standards.
- Provide guidance on the development and implementation of quality improvement initiatives to address identified areas for enhancement.
- Serve as a subject matter expert on accreditation standards and requirements, providing guidance and support to medical center staff throughout the accreditation process.
- Prepare client sites for accreditation surveys by conducting mock surveys, facilitating staff training, and ensuring readiness for on-site visits.
- Implement quality assurance frameworks and performance metrics to monitor and evaluate the effectiveness of healthcare delivery processes.
- Analyze data and performance indicators to identify trends, areas for improvement, and opportunities to enhance patient outcomes and satisfaction.
- Develop and deliver training programs and educational workshops for client site staff to promote a culture of quality and continuous improvement.
- Provide ongoing support and mentorship to staff members involved in quality assurance and accreditation activities.
- Maintain accurate documentation of quality assurance activities, accreditation processes, and outcomes in compliance with regulatory requirements.
- Prepare comprehensive reports and presentations summarizing findings, recommendations, and progress towards quality and accreditation goals.
Requirements:
- Bachelor's Degree in Healthcare Management, Nursing, Public Health, or a related field (Master's Degree preferred).
- Certification in Healthcare Quality Management (e.g., CPHQ) and/or Accreditation (e.g., Certified Professional in Healthcare Accreditation) is highly desirable.
- Evidence of participation in continual educational programs.
- Fluency in the English language and medical terminology.
Working Conditions:
Able to withstand stressful environment.
Interest Areas:
- Quality management & Patient safety.
- To be able to act as a role model to others.
- Will be proactive in challenging work practices and promote improvement and change.
- Good personnel hygiene.
- Interested in updating knowledge and skills.
- Good communication skills.
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