Director of Room Attendants and Laundry Services

20 hours ago


Kuwait City, Al Asimah Marriott International Full time

We are seeking a highly motivated and experienced Housekeeping Manager to join our team at JW Marriott Hotel Kuwait City. As a Housekeeping Manager, you will be responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry.

JOB SUMMARY

The successful candidate will have excellent leadership and communication skills, with the ability to motivate and inspire a team of housekeeping staff. You will be responsible for ensuring that all areas of the hotel are clean and well-maintained, and that guests have a memorable stay at our hotel.

RESPONSIBILITIES AND EXPECTATIONS
  • Housekeeping Operations: Supervise daily Housekeeping shift operations and verify compliance with all housekeeping policies, standards and procedures.
  • Employee Development: Use all available on the job training tools to train new room attendants and provide follow-up training as necessary.
  • Staffing and Scheduling: Schedule employees to business demands and track employee time and attendance.
  • Guest Service: Empower employees to provide excellent customer service and respond to and handle guest problems and complaints.


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