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Retail Operations Director
2 weeks ago
We are seeking a highly experienced and skilled professional to take on the role of Retail Operations Director. As a key member of our team, you will be responsible for driving business growth within your assigned region, while ensuring seamless customer experiences across all stores.
Your primary focus will be on developing and nurturing a customer-centric culture, aligning all departments with store operations to achieve exceptional results. You will lead and develop a high-performing team, promoting continuous growth in retail excellence and operations.
To succeed in this role, you must have experience managing a network of stores within a premium retail environment. Proven ability to drive retail and product KPIs is essential, as well as strong understanding of P&L and ability to make decisions that drive profitability.
The ideal candidate will possess a collaborative and omnichannel mindset, with the ability to set guidelines and drive process efficiency. If you are a results-driven leader with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
Key Responsibilities:- Develop and implement strategies to drive business growth within your assigned region.
- Lead and develop a high-performing team, promoting continuous growth in retail excellence and operations.
- Collaborate closely with the Merchandising Department to identify and implement optimal product strategies.
- Implement and manage effective CRM strategies to build and maintain long-lasting customer relationships.
- Ensure all retail operations adhere to legal and company regulations, promoting a culture of compliance and accountability.
