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Front Desk Coordinator
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We are seeking a highly motivated and organized Front Office Team Member to join our team. In this role, you will be responsible for ensuring that our guests have an exceptional stay with us, from check-in to check-out and everything in between.
Your main responsibilities will include:
- Ensuring the accuracy of data in all systems and provides the necessary daily reports for all departments as per our standard operating procedures.
- Ensuring the night reception tasks are completed correctly and accurately in line with our standard operating procedures.
- Collaborating with all other teams in the hotel, and all outsourced business partners to ensure the utmost satisfaction for our guests.
The ideal candidate will have:
- Excellent communication skills
- Fluent in Arabic & English and any additional language is an advantage.
- Minimum 1 year of experience in front office operation; preferably in a similar quality hotel.
- A friendly, outgoing behavior, able to involve and support operation.
- Proactive, resourceful and able to work independently.