Luxury Fashion Expert

2 weeks ago

Kuwait City, Al Asimah beBee Careers Full time

Luxury Fashion Expert

We are seeking a skilled and passionate individual to join our team as a Luxury Fashion Consultant in Kuwait.

The ideal candidate will have excellent communication skills, experience in retail sales, and a passion for luxury fashion.

As a Luxury Fashion Consultant, you will be responsible for delivering exceptional customer experiences, achieving individual and collective sales targets, and implementing CRM and CX initiatives in-store.

Key Responsibilities:

  • Collect data on customer behavior, top sellers, and slow movers to inform business reviews.
  • Drive client relationships within an omni-channel approach.
  • Provide pre-buying feedback on products.
  • Support eNPS initiatives and culture.
  • Ensure adherence to visual merchandising guidelines and Standard Operating Procedures (SOPs).
  • Manage click and collect within service level agreements.
  • Capture customer data accurately and meet marketing requirements.
  • Promote the loyalty program and stay up-to-date with app offerings.
  • Support in-store marketing events and activations.
  • Monitor brand social media activities and campaigns.
  • Drive sell-throughs within the store.
  • Support in-store customer experience initiatives.

Requirements:

  • Strong English and Arabic communication skills.
  • Prior retail sales experience, preferably in ready-to-wear fashion.
  • Understanding of retail KPIs and selling techniques.
  • Prior CRM and clienteling experience.

What We Offer:

  • A competitive benefits package including health care, child education contribution, remote and flexible working policies, as well as exclusive employee discounts.
  • Ongoing learning and development opportunities to help shape your career.
  • Exposure to different assignments within your role or through internal mobility.

About the Role:

This is a unique opportunity to work with a leading luxury fashion brand and contribute to the success of our team.

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