Freelance Customer Experience Specialist

5 hours ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

**Elevate Customer Experience**: At Albatross CX, we believe that every interaction with a customer has the potential to shape their perception of a brand. Our team of experts is dedicated to helping premium and luxury brands create unforgettable experiences that drive loyalty and advocacy.

We specialize in capturing and analyzing experience feedback from various customer touchpoints, providing actionable insights to inform business decisions. Our unique metric, the ACE index, allows our clients to benchmark their performance against industry peers.

With operations in 70 countries through our 14 global offices, we deliver a comprehensive customer experience framework to over 200 top-tier brands. Our goal is to empower our clients to deliver exceptional customer experiences that drive growth and profitability.

As a freelance luxury brand evaluator, you will play a critical role in helping us achieve this goal. By visiting high-end stores and providing valuable feedback, you will contribute to the development of cutting-edge customer experience strategies.



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