Luxury Spa Experience Coordinator

6 days ago


Kuwait City, Al Asimah Four Seasons Hotel Full time

Our hotel is a sanctuary in the heart of Kuwait, offering an exceptional employee experience and company culture.

We believe that life is richer when we truly connect to the people and the world around us.

About the Location:

A modern urban sanctuary with stunning architecture, art, and spaciousness, where striking sculptures seamlessly merge with traditional design.

Discover a resort-like atmosphere with soaring rooftop restaurants, leisure facilities, and the city's largest guest rooms.

Provide an enjoyable, relaxed, and peaceful spa experience conforming to Four Seasons standards of excellence for quality, professionalism, and friendliness.

Perform all facial and body treatments according to established protocols, being knowledgeable about all spa products and services offered.

Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.

Upsell spa products considering guests' needs and departments' sales targets. Maximize department revenue achieving sales targets set by the management team.

Requirements:

  • At least 2 years of experience within a high-end luxury spa, hotel, or resort.
  • Proper license and qualifications are required.
  • Requires attention to detail and problem-solving skills.
  • Excellent interpersonal and organization skills, teamwork attitude, an outgoing personality, and a can-do approach to any request.

What We Offer:

  • Full board shared living accommodation in a high-quality, well-resourced compound.
  • Complimentary nights at FS Hotels worldwide.
  • Regular social and sporting events.
  • Paid home leave tickets.
  • Quality employee meals.
  • Free transportation to and from work.

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